India’s GCCs Lead the Shift to Smart Innovation

 India’s Global Capability Centers (GCCs) are evolving from delivery hubs to innovation and AI-driven solution centers. Experts at the Times Techies event said that GCCs are now looking to generate value for business, enhance customer experience, and solve real-world problems through artificial intelligence. Companies are investing in AI tools, skilled talent, and digital transformation to remain competitive. Industry leaders say India has a big advantage because of its deep talent pool and technology expertise. To become true AI reinvention hubs for the future, they emphasized that GCCs must constantly adapt, pick up new technologies, and collaborate closely with international teams.

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